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PODCAST TOUR '24

Listen, as I join the nation's leading podcasts to talk about design, design leadership, creativity, the business value of design, innovation and what it means to be a corporate 'punk'.

Listen Up

Recent appearances on the top 1-5% of Apple and Spotify marketing and design podcasts. 

Great Clips

The Frictionless Experience

December, 2023

Present the outcome over the idea. You have to communicate in terms of outcomes AND the effect you want them to have on the impact the leader cares about.

 

The power of outcome based thinking is that the work should map to specific KPIs or OKRs. Designers have to be able to show the math, articulate the outcomes, whether that’s through implicit or relative ROI.

Reinforce the conversation through data and research because the data will set you free.

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